IT Security Services

Strategic Support Agreement (SSA)

Our Strategic Support Agreement for Security covers the essential elements of support, break-fix maintenance and trouble-shooting services, 24 x 7. This agreement enables clients to customize the coverage they need to suit their business requirements with flexible SLA’s. We offer services for all security technologies deployed by any vendor.

Our Services for Security guarantee a fast response to, and quick resolution of IT systems issues. These services assist in:

1. Preventing potential financial loss due to security system outage
2. Reducing costs associated with hiring, training and retaining expensive professional security resources

Benelec delivers a number of proactive technology maintenance actions on your security equipment on a fortnightly, monthly, quarterly or ad hoc basis. This service includes policy definition and audits, configuration sanity checks, log file analysis and interpretation, vulnerability scanning, penetration testing, device tuning, architecture reviews, standards and guideline development and security roadmap guidance.
Through this service, we assist clients to constantly maintain and improve a corporate security posture, minimizing the threat of potential security exploits.