Incident Management Support Services

This four-step process enables us to address any type of incident effectively and efficiently. We handle a multitude of high impact incidents throughout the year, incidents which can last anywhere from a few minutes to multiple weeks depending on their nature and complexity. We offer services for general infrastructure, security, messaging and operating systems/servers and a wide variety of applications.

Network Security:

1. Trend Micro/McAfee/Symantec
2. Fortinet/WatchGuard/Juniper/ISA/SonicWall
3. RSA/Aladdin
4. Websense

Messaging:

1. MS Exchange
2. Sendmail- Linux

Operating Systems/Servers/Applications:

1. WinXP/Vista/9X/2000
2. Win2K3/2000 Server
3. Win2008 Server
4. Novell Netware
5. SBS/SMS/IIS Server
6. SQL Server
7. Apache Server
8. JBoss
9. Backup Exec & Retrospect